Privacy Policy

Last Updated: 25th September 2024

At Blue Bear Training & Consulting , we are committed to protecting and respecting your privacy. This Privacy Policy explains how we collect, use, and protect your personal information when you visit our website, bluebearcoach.co.uk, or interact with us in other ways.

We may collect and process the following types of personal data about you:

• Personal Identification Information: Name, email address, phone number, postal address, and other contact information you provide.
• Technical Data: IP address, browser type, version, time zone setting, browser plug-in types, operating system, and platform.
• Usage Data: Information about how you use our website, products, and services.
• Marketing and Communications Data: Your preferences in receiving marketing from us and your communication preferences.

We will only use your personal data for the following purposes:

• To provide our services: We use your information to provide and maintain our services, including responding to your inquiries or requests.
• To improve our website: We may use your data to enhance your browsing experience, monitor website performance, and troubleshoot technical issues.
• Marketing communications: If you have given your consent, we may send you marketing communications via email, such as promotions, updates, and news about our services.
• Legal obligations: We may process your personal data to comply with legal or regulatory requirements.

We rely on the following legal grounds for processing your personal data:

• Consent: When you provide your consent for us to use your data for specific purposes (e.g., marketing communications).
• Contract: When processing is necessary for the performance of a contract (e.g., providing you with products or services).
• Legal obligation: When processing is required for compliance with a legal obligation.
• Legitimate interests: When processing is in our legitimate business interests, provided your interests and rights do not override them.

We will only retain your personal data for as long as necessary to fulfill the purposes for which we collected it, including for legal, accounting, or reporting requirements.

We do not sell, trade, or rent your personal data to third parties. However, we may share your data with trusted third parties for the following purposes:

• Service providers: We may share your data with third-party service providers who assist us in operating our website or conducting our business.
• Legal compliance: We may disclose your personal information if required by law or in response to valid requests by public authorities.

Under the UK GDPR, you have the following rights regarding your personal data:

• Right to access: You have the right to request copies of your personal data.
• Right to rectification: You have the right to request correction of any inaccurate or incomplete data.
• Right to erasure: You have the right to request the deletion of your personal data under certain circumstances.
• Right to restrict processing: You can request the restriction of processing your data in certain situations.
• Right to data portability: You can request to receive your data in a structured, commonly used format or to have it transferred to another organization.
• Right to object: You have the right to object to our processing of your personal data in certain cases, including for direct marketing purposes.

To exercise any of these rights, please contact us at [Contact Email].

Our website uses cookies to enhance your experience, gather general visitor information, and track visits to our website. For more information, please refer to our Cookie Policy.

We take the security of your personal data seriously and have implemented appropriate technical and organizational measures to protect your data from unauthorized access, alteration, disclosure, or destruction.

Our website may contain links to other websites. Please note that we are not responsible for the privacy practices of other websites, and we encourage you to read the privacy policies of any external websites you visit.

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. Any updates will be posted on this page, and the date of the latest revision will be indicated at the top of the policy.

If you have any questions or concerns about this Privacy Policy or how we handle your personal data, please contact us at:

• Email: hello@bluebearcoach.co.uk
• Address: Oak Tree House Atherstone Road Measham Swadlincote Derbyshire DE12 7EL